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Intervention

Once you have defined the theory of change for your intervention, you have to determine how you will implement your intervention. This guide focuses on tech-enabled interventions.

Modules

In order to implement the intervention, you have to identify the module at each level, i.e., the piece of the puzzle, required to enable the intervention.

For instance, the farmer advice intervention would have the following modules:

LevelModule
1Context-aware advice will be made available for farmersRecommendations Engine
2Farmers will access the adviceWhatsapp Bot
3The advice will influence farmer behaviourFarm Inputs Data Collection
4Farm yields will improveFarm Outputs Data Collection
Feature in an app, vs entire app

Your intervention could be a feature in an existing app, or it could be an entirely new app/interface. For instance, the intervention in the example above uses Whatsapp as the interface. Alternatively, the feature could have been a chatbot in an existing mobile app. Either way, levels 3 and 4 have to be considered and measured the same way because they are a consequence of the intervention.

Model/Platform evaluation

For the recommendations engine.

AI vs non-AI

Just a question of "how"

Chatbot

Voice agent

User funnel

For the Whatsapp bot.

Behavioral Science

Intervention Design Checklist

Observability